New Users
- New To CourtSolutions? Here's What You Need To Know.
- Creating An Account
- How to Close/Cancel My Account
- My Photo Is Loading Sideways. What Should I Do?
- Do I Need A Photo?
- How Do I Delete An Account?
Reservations for Calls
- Registering For A Hearing
- Modifying or Cancelling A Reservation
- Can I Give My Reservation To My Colleague?
- How Long Do Reservations Last?
- How Long Does It Take To Have My Reservation Approved?
- Can I Make A Reservation For Someone Other Than Myself?
Participating in a Call
- How do I know if the Judge is on the call and can hear me?
- What is the fastest way to dial-in for a hearing so I am not scrambling to find numbers and PIN codes?
- Can I Get A Recording Of The Call?
- Can The Judge Put Me On Hold? Can The Judge Mute Me?
- How Does Muting On A Call Work?
- I Forgot To Register. Now I Need To Appear Right Away. Can You Bridge Me Into Court?
Billing
- How much does it cost to use the system and appear in court ?
- I received an error when I entered my credit card information. How do I correct this and get the right credit card information on file?
- My Hearing Was Cancelled And I Was Billed
- I Need To Update My Credit Card Information.
- How Much Does CourtSolutions Cost?
- Can You Invoice Me?