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How do I start or join a call?

When you are ready to open your virtual courtroom, which is usually a few minutes before your hearing time, log into www.Court-Solutions.com in the courtroom or wherever you are taking the call from. Then, click "Open Hearing Dashboard" (the button is bright orange on the upper left side of the screen).

Next, Judges have two ways to dial in. If you have received a FastAccess for Judges phone number from us, dial that phone number from a pre-registered phone. You will not need to enter any codes.

If you do not have a FastAccess for Judges number or are dialing in from a phone other than a pre-registered one, call our main access number, +1.646.760.4600, and enter the following numbers when prompted:

  • Your 10 digit registered cell phone number or your specially provided 10 digit identification number
  • Your 6 digit secure personal identification number, which you can find on your Homepage when you log into your account.

If you don’t have a computer or tablet available at the time of the call, you will have a great call experience but you won’t have access to all of the state-of-the-art CourtSolutions call controls.

It is important to know that before you open the line, participants will hear hold music. After you dial in and before you start speaking, participants will hear silence. When you open the line, you may want to announce that you have opened the line so that you remind them that they have joined the call.

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